Career

CLIENT SUPPORT OFFICER

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Your role

Reporting to the Relationship Management team, you will operate solutions which include the following responsibilities:

Key responsibilities:

Establish an excellent relationship with Relationship Managers and client’s operational teams to ensure consistent support and client satisfactions
Coordinate ad hoc client communications
Assist with the onboarding of new clients
Contribute to client and operational meetings
Follow-up on clients’ requests
Take ownership of the tasks that you are responsible for
Assist in advancing the technical solutions necessary to support all the above

Your profile

Being a team player, result oriented with a keen eye for detail and an operational mindset is a must
A client-centric service approach, able to deeply understand client issues and works with teams to improve the quality of service provided. Responsive when issues arise
Proficiency in the use of Microsoft Office (Word, Excel, PowerPoint)
Good communication skills: you will interact with internal and external clients, support them on daily processes, their maintenance topics and impacting projects
Fluency in English is mandatory, with a working knowledge of French preferred. Any additional language will be considered an asset
Ideally, you have gained similar experience in the fund industry
5 years of customer service/ sales assistance would be considered as an asset

If you are interested in taking up this opportunity and want to develop your career in a young, dynamic and international environment, please send us your application letter with detailed curriculum vitae (with a picture) in English at the following email address : [email protected] (reference : “Client Support Officer”).

COMPLIANCE OFFICER

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Your role

Reporting to the Compliance team, you will operate solutions which include the following responsibilities:

Key responsibilities:

Updating and implementation of policies and procedures with a focus in the areas of AML/CFT, complaints, fraud and data protection
Execute the Compliance Monitoring Program and perform regular and comprehensive compliance risk assessments and testing in accordance with our AML Risk Appetite, including in the connected entities located abroad
Perform initial and ongoing due diligence and risk assessments on new/existing clients and counterparties
Maintain a register of PEPs and High Risk Clients
Liaise with internal and external audit and CSSF’s requests
Handle with complaints
Monitor our compliance with the GDPR
Continue our training and awareness programs to employees
Investigate on suspicious transactions and activities
Conduct on site due diligence visits on our delegates and draft appropriate reports
Ensure the reporting of compliance matters and breaches to our clients by preparing their board’s papers
Perform reviews and controls on discretionary portfolio management activity

Your profile

Holder of a university degree
Experience in relevant regulatory compliance areas
Analytical skills and attention to detail
Good organizational skills to ensure accurate and complete documentation of decision making
Communication skills, including ability to present complex matters in a clear and comprehensive way
Flexible and able to multi task
Familiarity with MS Office applications; experience with monitoring, database software would be a plus
Fluent in English and French, both written and spoken

FUND LEGAL OFFICER

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As Fund Legal Officer, you will contribute to the legal activities linked to various types of investment funds (‘the Fund’:UCITs, AIFs, non -regulated), including the setup, the restructuring and the liquidation.

Your role

Set-up and review the constitutive documents of the Fund (prospectus, offering documents, articles of incorporation, service agreements, etc )
Draft and negotiate the Fund related agreements such as management company agreement, agreements with delegated functions, distribution agreements, and other services agreements.
Liaise with the supervisory authority for filing and review until approval.
Ensure compliance of the Fund’s legal documentation with new laws and regulations relevant to the Fund.
Liaise with clients, investment managers, supervisory authority, external legal counsel to achieve an agreement on the contracts.
Liaise with internal operational teams to support application of contracts in the day- to- day.
Represent the team and company during external events in accordance with the management.

Your profile

Minimum Master in law degree
3 to 5 years of experience in the Luxembourg Funds industry.
Good understanding of Fund regulations (especially AIFMD and UCITS)
Fluent in French and English
Good communication skills
“Hands-on” approach, ability to work autonomously but with a real team spirit
Fast learner

If you are interested in taking up this opportunity and want to develop your career in a young, dynamic and international environment, please send us your application letter with detailed curriculum vitae in English at the following email address: [email protected] (reference: “Fund Legal Officer”).

SENIOR ACCOUNTANT

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Your role

Bill the monthly commissions of the Funds
Will play a key role as the back up in the general ledger department.
Ensure the timely completion of monthly reporting and closing within 15 days.
Ensure the timely and accurate preparation and control of balance sheet accounts
Elaboration of the CSSF accounting documents on quarterly basis
Supported by external tax agents, you will be responsible for tax returns preparation / review of Corporate Income Tax, VAT and other associated filings as required.
Coordinate all external and internal audits in relation with tax aspects
Previous exposure to transfer pricing concepts and documentation requirements would be helpful.

Your profile

University degree in Accounting or Finance ideally with a specialization in Taxation
4 years + prior experience in audit (Big 4).
Familiarity with the Luxembourg financial market place and relevant laws & regulations.
Experience acquired in a regulatory environment supervised by the CSSF, good knowledge in Funds
Be result-oriented with the ability to prioritise and time manage effectively.
Good team-working skills but also the ability to work autonomously and be self-motivated.
Excellent communication skills.
Ethical character and ability to handle confidential information professionally and discreetly.
Fluent French and English required.
Familiarity with standard IT tools and software, knowledge of BOB is a plus

If you are interested in taking up this opportunity, please send us your application letter with detailed curriculum vitae at the following email address: [email protected] (reference: “Senior Accountant”).

Each application will be treated with the strictest confidentiality.

Prior to the conclusion of the working agreement, a copy of an official criminal record (bulletin no.3), issued for less than 2 months, will be required for consultation purpose.